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How superscreener Handles Your Personal Information

Your account data — from your login credentials to your PayPal or Venmo payment details — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Transparent data collectionPayPal, Venmo & Play+ payment data protectedAccount security practices explainedYour right to request, update, or delete dataState-law compliant where applicable
superscreener How superscreener Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at superscreener is not a single checkbox — it runs through how we store credentials, how we log payment activity, how long we hold behavioral data, and who inside the organization can access your records. Each of these areas has a defined rule, not a vague policy statement. Here is how those rules work in practice across the four areas that matter most to your account.

Account Security

Passwords are hashed and never stored in plain text. Login sessions on mobile and browser are monitored for anomalies, and suspicious activity triggers an account flag before any transaction clears.

Cookie and Tracking Policy

We use session cookies to keep you logged in across browser tabs and functional cookies to remember your preferred payment method. Advertising cookies require your explicit consent and can be turned off in your account privacy settings.

Data Retention Rules

Transaction records tied to PayPal, Venmo, or Play+ deposits and withdrawals are retained for the period required under applicable financial regulations. Behavioral session logs are purged on a rolling schedule and not archived indefinitely.

Who Can Access Your Data

Internal access to your personal records is limited to staff with a direct operational need — account verification, fraud review, or payment reconciliation. We do not sell your data to marketing partners.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or remove data tied to your account — including payment method references like your PayPal or Venmo link — our privacy support team handles those requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through our in-app support form on mobile. We aim to acknowledge all data requests within a reasonable timeframe and respond in full as quickly as permitted by applicable requirements.

Team online

Live Chat

Open the chat window from inside your account dashboard. Available for data requests, account security questions, and payment-method inquiries during staffed hours.

Email Support

Send your data request to the email address shown in your account settings page. Include your registered email and the specific data category you are asking about.

In-App Support Form

On mobile, tap the support icon in the bottom nav to submit a privacy or data request directly. The form routes straight to our privacy team without going through general customer service.

Common Questions About Your Privacy on superscreener

These are the questions we hear most often from account holders about how their personal information is handled, who can see it, and what options they have.

We collect your name, email, date of birth, and a verified payment reference — such as your PayPal or Venmo account identifier. We also capture device and session data to secure your login.

Payment references are stored in tokenized form. We do not retain your full PayPal or Venmo credentials. Your Play+ prepaid card usage is logged for transaction records only, not for marketing.

Yes. Submit a data access request through live chat or the in-app support form. We will compile and send you a copy of the personal data tied to your account within the timeframe required by applicable law.

Send a deletion request via email or live chat with your registered address. We will remove personal data where permitted, noting that transaction records may be retained for the period required under financial regulations.

We do not sell your data. We share information only with payment processors — like PayPal and Venmo — identity verification services, and where required by law in states where access is permitted.

Session and functional cookies are required for the platform to work correctly, including keeping your preferred payment method saved. Advertising cookies require your consent and can be disabled in your account privacy settings at any time.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.